Enterprise

Connecting at scale. Systems that need to plug into the agentic booking ecosystem.


The job

Enterprise

Job: Connect my systems to the agentic booking ecosystem

I have hundreds of properties. Or thousands of bookings. Or millions of users. I need infrastructure that works at my scale, with my existing systems.


What's broken today

Large operators have built sophisticated systems for human-centric distribution—OTAs, metasearch, direct booking. But AI agents bypass all of it. They don't click through websites or use booking forms.

For hotel groups:

  • Properties invisible to AI agents despite massive digital investment
  • Each venue needs separate attention to become AI-discoverable
  • No way to manage hundreds of Echos at enterprise scale
  • Existing PMS and booking systems don't speak "agent"

For platforms and distribution:

  • Agent traffic going around your systems, not through them
  • No standard way to connect inventory to the agent ecosystem
  • Risk of disintermediation as travellers use agents directly

What changes with agents

The distribution landscape is being redrawn. Platforms that connect to the agentic ecosystem keep their position. Those that don't become invisible.

From channel management to ecosystem access: Your inventory becomes queryable by any agent through standard protocols. Not a new channel to manage—a layer that sits above your existing distribution.

From one venue at a time to portfolio operations: Manage all your properties through a single integration. Bulk updates, consistent data quality, unified analytics across your portfolio.

From custom integrations to standard protocols: REST APIs, MCP endpoints, webhook streams. Standard patterns that work with your existing tech stack. No proprietary lock-in.


Who this is for

TypeExamplesTheir need
Large operatorsHotel chains, multi-brand groupsManage many venues through one integration
Travel platformsOTAs, metasearch, TMCsAccess venue data and booking for their users
Distribution systemsGDS, channel managersConnect inventory to the agent ecosystem
PMS providersHospitality tech companiesOffer AI discoverability to their customers

How the specs answer this

SpecWhat it does
Bookable.actionsStandard operations across all venues
Stay.transportBindingsREST and MCP endpoints for booking operations
Stay.webhooksEvent notifications at scale
Curator IndexDiscovery layer for finding curators and venues

Integration patterns

Direct API

REST and GraphQL access. SDKs in major languages. Sandbox environment for development.

MCP Integration

Tool definitions for agent actions. Structured responses. UI component data.

Data Feeds

Scheduled exports. Real-time streams. Delta updates.

Embedded Components

React components. Web components. Customisable styling.