Enterprise
For large hospitality operators, travel technology platforms, and partners building on Selfe infrastructure.
Who this is for
Large operators
Hotel chains with 50+ properties, multi-brand operators, global hospitality companies.
Travel technology
OTAs, metasearch, travel management companies, booking platforms, distribution systems.
Technology partners
PMS providers, channel managers, hospitality tech companies, AI agent builders.
What you get
Full API access
Catalog API, Echo API, Actions API, webhooks, management API for bulk operations.
Custom integrations
White-label options, custom UI components, embedded booking flows, data synchronisation.
Technical partnership
Dedicated technical account manager, direct engineering access, priority support.
Custom terms
Volume-based pricing, custom SLAs, data agreements, partnership structures.
Use cases
For large operators
Challenge: Managing hundreds of properties across brands and systems.
Solution: Enterprise portfolio management, brand-level templates, multi-system integration, global dashboard with regional views.
For travel platforms
Challenge: Offering AI-powered recommendations to your users.
Solution: Catalog API for discovery, Echo data for rich content, Booking API for transactions. Your brand, Selfe infrastructure.
For PMS providers
Challenge: Your customers want AI discoverability.
Solution: Native Selfe integration, automatic Echo creation, seamless availability sync. Value-add for your customers.
For AI agent builders
Challenge: Your agent needs hospitality data and booking capability.
Solution: MCP integration, structured venue data, real-time availability, booking completion.
Integration options
| Option | Description |
|---|---|
| Direct API | REST and GraphQL, comprehensive docs, SDKs in major languages, sandbox environment |
| MCP integration | Tool definitions for agent actions, structured responses, UI component data |
| Embedded components | React components, web components, iFrame options, customisable styling |
| Data feeds | Scheduled exports, real-time streams, custom formats, delta updates |
SLAs and support
| Tier | Uptime | Response | Support |
|---|---|---|---|
| Standard | 99.9% | 4 hours (critical) | Email and ticket, quarterly reviews |
| Premium | 99.95% | 1 hour (critical) | Dedicated channel, monthly reviews, named contact |
| Custom | Negotiated | Negotiated | Dedicated resources, on-site options, joint roadmap |
Security and compliance
- Data security - SOC 2 Type II, encryption at rest and in transit, regular audits, penetration testing
- Data agreements - Custom DPAs available, GDPR compliance, data residency options
- Access control - SSO integration, role-based permissions, IP allowlisting, audit logging
Getting started
- Discovery - Tell us about your business, goals, technical requirements, timeline
- Technical assessment - Integration architecture, data flows, security requirements
- Proposal - Technical specification, implementation plan, pricing, contract terms
- Implementation - Sandbox access, development support, staged deployment, go-live support
FAQ
What's the minimum commitment? Typically 12 months, but we're flexible on structure.
Can we start smaller? Yes. Many enterprise relationships start as pilots.
Do you offer exclusivity? Generally no, but we can discuss category-specific arrangements.
How do you handle competing customers? Your data is isolated. We never share customer-specific information between competitors.
Contact
Ready to discuss enterprise options?
- Email: hello@selfe.ai
- Or request a call through selfe.ai